I help family

Calm support for the people who call you first.

NoBS Remote is being designed so a trusted helper can solve a problem without turning consent, safety, or a handful of machines into enterprise complexity.

Product experience planned

The intended fit

Simple enough to explain over the phone.

These are design requirements, not available features.

Understandable

One clear request

The person receiving help should see who is asking, what kind of help is requested, and when the request expires.

Visible

Local control stays obvious

Consent, active support state, scam warnings, and Stop should use plain language instead of implementation terms.

Proportionate

A few machines stay affordable

Personal and family use should have clear licensing without forcing occasional help into an enterprise-sized annual commitment.

Intended workflow

Ask, understand, approve, stop.

  1. The helper sends a bounded support request.
  2. The person at the computer sees the helper and an anti-scam warning.
  3. Approval grants only time-limited, revocable authority.
  4. Visible local state remains while support is active.
  5. Stop ends authority immediately and the session leaves useful history.
Security foundation

Consent work exists. Remote control does not.

The development foundation has real bounded-consent and Windows session-binding evidence. There is no customer-ready invitation, Viewer, screen, input, or reconnect path today.

Deployment fit

Start easy without closing future choices.

NoBS-hosted

The intended straightforward choice for personal and family support once the hosted product is ready.

Planned

Dedicated private

Available as a future organizational engagement, but usually more operational boundary than a family helper needs.

Conditional

Independent self-hosted

A first-class future option for people who already operate Linux Docker and PostgreSQL infrastructure and want full control-plane ownership.

Planned

Availability

Not ready for a real support call.

Do not rely on NoBS Remote to help a family member today. Screen viewing and control are not implemented, and no public download exists.

See the verified build status

Pricing direction

Fair at small scale.

Clear personal licensing, month-to-month availability, cancel-anytime treatment, and no annual trap are commitments. Exact prices are not published.

Read pricing principles

Founding Pilot fit

Are you the family tech-support person?

Tell us what makes remote help confusing, unsafe, or too expensive today. Applying starts a design conversation, not product access.

Will the person receiving help need an account?

The final invitation and identity flow is not complete. The requirement is that attended help remain understandable and not depend on hidden authority.

Will unattended family access be available?

It is not available and is deferred by default. Any future unattended mode requires separate device-owner policy, recovery, visible state, Stop, and compromise-response evidence.

Can I join the pilot with only a few machines?

Yes. Small, occasional use is an equal audience, and selection is based on learning value rather than fleet size.